PRIVACY POLICY
This Privacy Policy describes how we collect, save, use, process, control, transfer, disclose and protect your Personal Information provided to us relating to the Services on our application. Personal Data is data about an individual who can be identified from that data, or from data and other information that is owned or owned by the organization.
By visiting or using the Application which also includes the mobile web and website, you acknowledge agree and agree that accepting the practices, terms, and / or policies described in this Privacy Policy and you hereby allow us to collect, use, disclose and / or process your Personal Data in accordance with this Privacy Policy and / or the Terms of Use of the Application. If you do not allow the processing of your personal data as described in this Privacy Policy, please do not use or access our application.
Please read this Privacy Policy thoroughly to ensure that you understand how to we are processing the data. Unless otherwise defined, all capital letter terms used in this Privacy Policy have the same meanings as those listed in the Terms of Use.
This Privacy Policy includes the following matters:
- When will We Collect your Personal Information?
We collect Personal Data about you that is provided to us when using the Application:
- when you register and / or use our Application;
- when you make an agreement or provide documents or other information in connection with your interactions with us;
- when you make transactions through our application;
- when you submit personal data to us for any reason.
- Personal Information which we collect
We collect information which identifies or can be used to identify, contact, or find people or device associated with that information (“Personal Information). Personal Information, includes but not limited to name, address, date of birth, occupation, phone number, fax number, e-mail, bank account and credit-card details, gender, identification (including KTP, SIM, or Passport) or other ID Card issued by the government, photos, face-id, and citizenship. Other than that, for the other information, such as a personal profile, ID Card number, and/or biometric information is associated or combined with Personal Information, so that information is also as Personal Information. The Personal Information which we collect may be provided by you directly or by third parties (for example: when you register or use the Application, or when you contact our customer services, or vice versa when you provide Personal Information to us). We can collect information in various forms and purposes (including purposes permitted in accordance with applicable law).
Information Collected Whenever You Use the Application and/or Visit Our Website.
- Whenever you use the Application and/or visit our website, We may collect certain technical data in connection with your usage such as internet protocol (IP) address , webpage information previously or subsequently viewed, duration of every visit/session, the internet device identity (ID) or media access control address and also information regarding the manufacturer, model and operating system of device that you use to access our Application and/or Website.
- Whenever you use the Application through your mobile device, We will track and collect your geo-location information in real-time. In some cases, You will be asked or required to activate the Global Positioning System (GPS) on your mobile device to enable us to give you a better experience in using the Application (for example to give information as to how close a service provider is to you). You can always choose to disable geo-location tracking information on your mobile device temporarily. However, this can affect the functionalities available on the Application.
- Whenever you use the Application through your mobile device, we will access and find out the telephone number and network (Read Phone Status) that you use for the needs of providing our services.
- COOKIE
“Cookie” are identifiers that we transfer to your computer or mobile device that allow us, your computer or device and tell us how and when the application is used or visited, by how many people, and to monitor activity in our application. This allows our own system to be accessed by you when you return to our site and improves our services to you. For more information about cookie, visit www.aboutcookies.org or www.allaboutcookies.org.
Cookie can also be used to compile aggregate information about areas of our Application that are visited most frequently. This traffic information can be used to improve the content of our Application and make your use easier. If you want to reject our cookie, you can configure your browser to do so. However, some features of our App may not work if you delete cookie from your browser. If you do not activate the cookie, you may not be able to access important functions or features on this application, and you may only be able to use the application on a limited basis.
- The Use of Personal Information Which We Collect
We may use Personal Information collected for any of the following purposes as well as for such other purposes as are permitted by applicable law (“Purposes”):
- To identify and register you as a user and to administration, verify, deactivate, or manage your account;
- To facilitate or make it possible any verification as we may in our discretion consider necessary before we register you as a user, including Know Your Customer (KYC);
- To make it possible service providers to provide services by your requested;
- To process and facilitate orders and payment transactions made by you;
- To communicate with you and to send you information in connection with the use of the Application;
- To notify you of any updates to the Application or changes to services available;
- To process and respond to enquiries and feedback received from you;
- To maintain, develop, test, enhance and personalize the Application to meet your needs and preferences as a user;
- To monitor and analyse user activities, behavior, and demographic data including trends and usage of the various services available on the Application.
We may also use your Personal Information more generally for the following purposes (although in certain cases we will act appropriately and not use your Personal Information more than what is needed for that purpose):
- To monitor usage of the Application and manage, support and improve the performance efficiency, growth, users experience and the functions of the Application;
- To provide assistance in relation to and to resolve any technical difficulties or operational problems with the Application or the services;
- To generate statistical information and anonymous analytics data for the purpose of testing, research, analysis, product development, commercial partnership, and collaboration;
- To prevent, detect and investigate any prohibited, illegal, unauthorized or fraudulent activities;
- To facilitate business asset transactions (which may extend to any mergers, acquisitions or asset sales) involving us and/or any of our affiliates; and
- To make it possible us to comply with our obligations under any applicable law (including but not limited to responding to regulatory enquiries, investigations or directives) and conducting audit checks, due diligence and investigations.
- Sharing of Personal Information Which We Collect
- We may disclose to or share with affiliates and other parties your Personal Information for any of the following purposes as well as for such other purposes as are permitted by applicable law:
- If you are a User, to make it possible a service provider, to perform or deliver a service;
- If you are a Service Provider, to allow Users to request or receive services from you;
- If required or authorized by applicable law (including but not limited to responding to regulatory enquiries, investigations or directives, or complying with statutory or regulatory filing and reporting requirements), for the purpose so specified in that Applicable Law;
- If there is a legal process in any form between you and us, or between you and another party, in connection with, or related to services, for the purposes of the legal process;
- In connection with all verification processes that we or Service Providers think we need before we register you as a User, including the process of getting to know your customers;
- In an emergency concerning your health and/or safety (either you are a user or a service provider) for the purposes of dealing with that emergency;
- In connection with any merger, sale of company assets, consolidation or restructurisation, financing or acquisition of all or a portion of our business by or into another company, for the purposes of such a transaction (even if then the transaction is not continued);
- When Personal Information does not need to be associated with you, we will make reasonable efforts to remove the association of Personal Information with you as an individual before disclosing or sharing the information.
- We will will not sell or lease your Personal Information.
- Other than as set out in this Privacy Policy, we may disclose and share your Personal Information if we notify you and we have obtained your consent for such disclosure or sharing.
- Storage of Personal Information
- Your Personal Information will only be stored for as long as is necessary to fulfill the purpose of its collection, or as long as such storage is required or permitted by applicable laws and regulations. We will stop storing Personal Information, or remove the intent of associating that Personal Information with you as an individual, as soon as it is deemed that the purpose for the collection of Personal Information is no longer needed by storing Personal Information and storage is no longer needed for business or legal purposes.
- Please note that it is still possible that some of your Personal Information is stored by other parties (including by Service Providers, if you are a User; or by Users, if you are a Service Provider) in certain ways. Information conveyed through communication between the User and the Service Provider that is carried out other than through the use of applications (such as via SMS, cellular messages or other means of communication) can also be stored in several ways. We do not allow and encourage the storage of Personal Information in this way and we will not be responsible to you for that. We will not be responsible for the storage of your Personal Information. You agree to indemnify, defend and release us from and against any and all claims, losses, liabilities, damages and costs (including but not limited to legal fees and full compensation costs) generated directly or indirectly from any unauthorized retention of your Personal Information.
- Camera in Transportation
We will install a personal camera in the transportation for your interest (including safety and security). The use of cameras in such transportation for the collection, use and disclosure of Personal Data obtained from such cameras in transportation is our responsibility.
- Access and Change of Personal Information
- Subject to the applicable law, you may request us for access to and/or the correction of your Personal Information in our possession and control, by contacting us at the details provided below.
- We reserve the right to refuse your request for access to, or to correct, some or all of your Personal Information in our possession or control if permitted or required under any applicable law. This may include circumstances where the Personal Information may contain references to other individuals or where the request for access or request to correct is for reason which we reasonably consider to irrelevant, non-serious or difficult.
- Where We Store Your Personal Information
Your Personal Information that we collect can be stored and processed by us. We will use all reasonable endeavors to ensure that we provide a level of protection that is commensurate with our commitments under this Privacy Policy.
- Security of Your Personal Information
The confidentiality of your personal information is the most important thing for us. We will use our best efforts to protect and secure your data and Personal Information from access, collection, use or disclosure by unauthorized persons and from unlawful processing, accidental loss, destruction and damage or similar risks. However, sending information via the internet is not completely secure. Although we will do our best to protect your Personal Information, you acknowledge that we cannot guarantee the integrity and accuracy of any Personal Information you send via the internet, or guarantee that Personal Information will not be intercepted, accessed, disclosed, altered or destroyed by parties third, which is not authorized, due to factors outside our control. You are responsible for maintaining the confidentiality of your account details, including your password, and One Time Password (OTP) with anyone and must always maintain and be responsible for the security of the device you use.
- Changes To The Privacy Policy
We may review and amend this Privacy Policy at our own discretion from time to time, to ensure that this Privacy Policy is consistent with our future developments, and / or changes in legal or regulatory requirements. If we decide to change this Privacy Policy, we will notify you of these changes through public notices published on the Application and / or Website, or vice versa to your e-mail address listed in your account, you agree that you are responsible for reviewing. This Privacy Policy regularly for the latest information about our data processing and data protection practices, and that with you continuing to use our Application or website, communicating with us or accessing and using services after any changes to this Privacy Policy will be considered as your agreement of this Privacy Policy and all changes thereof.
- Acknowledgment and Consent
- By accepting the Privacy Policy, you acknowledge that you have read and understood this Privacy Policy and you accept all of its term. In particular, you agree and consent to us collecting, using, sharing, disclosing, storing, transferring, or otherwise processing your Personal Information in accordance with this Privacy Policy.
- In conditions where you provide us with Personal Information relating to other individuals (such as Personal Information relating to your spouse, family members, friends, or other parties), you represent and warrant that you have obtained such individual’s consent for, and hereby consent on behalf of such individual to, the collection, use, disclosure and processing of his/her Personal Information by us.
- You can withdraw your consent to any or all collection, use or disclosure of your Personal Information at any time by giving us reasonable notice in writing using the contact details stated below. You can also withdraw your consent for us to send you certain communications and information from us through “unsubscribe” facility contained in our message to you. Depending on the circumstances and the nature of the consent which you are withdrawing, you must understand and acknowledge that after such withdrawal of consent, you may no longer be able to use the Application or services. A withdrawal of consent by you may result in the termination of you account or of your contractual relationship with us, with all accrued rights and obligations remaining fully reserved. After receipt of your notice to withdraw consent for any collection, use or disclosure of your Personal Information, we will inform you of the possible consequences of such withdrawal so that you can decide if indeed you wish to withdraw consent.
- How To Contact Us
If you have any questions regarding this Privacy Policy or you would like to obtain access and/or make corrections to your Personal Information, please contact www.dit.co.id, care@dit.co.id or 021-2886-0995